DIORA Luxe Sukhumvit Spa

Updated review on Feb 25, 2026: We came in for a 60-minute body scrub followed by a two-hour oil massage. We made the reservation online without issue, and upon arrival we were asked to choose our oil and scrub as usual. However, this visit was different from our previous experiences. The scrub lasted approximately 45–50 minutes, after which we were given time to shower. Effectively, the advertised “60-minute scrub” included about 15 minutes allocated for showering, meaning the actual treatment time was shorter than expected. At checkout, we raised this with a staff member named Shery. She explained that the scrub is now 45 minutes so guests can use the remaining 15 minutes to shower, stating this was a new policy implemented in Jan 2026. We found this confusing, as we had visited in January and did not encounter this structure. When we mentioned that, she then said the policy had changed in February instead. The inconsistency was concerning and made the explanation feel unclear. If the policy has indeed changed, the listing on Klook should be updated accordingly. Advertising a 60-minute scrub when the hands-on treatment time is 45 minutes is misleading. While 15 minutes may not seem significant, transparency matters. As returning customers, we simply want clarity about what we are purchasing. We have generally enjoyed our prior visits, which makes this experience disappointing. We hope management updates its descriptions to accurately reflect the treatment structure and maintains the level of professionalism expected from an established spa. First review on Jan 19, 2026: The spa is just a 10-minute walk from our hotel, and given the abundance of massage places in Bangkok, we decided to give it a try. We were pleasantly surprised by how wonderful the experience was. We made a reservation in advance, and upon arrival the check-in process was smooth and welcoming. As soon as we walked in, we felt an immediate sense of calm thanks to the beautiful decor and serene atmosphere. We were invited to choose the scents for both our scrub and massage oil, as we had booked a one-hour body scrub followed by a two-hour aromatherapy massage. The therapists began by washing our feet before escorting us together to a private room. The scrub came first, with just the right amount of pressure. After rinsing off, the massage started and was excellent. The therapists even used their body weight, climbing onto our backs to deliver a very effective deep tissue massage. At the end of the treatment, we were served tea along with a small mango jelly, which was a lovely finishing touch. Overall, it was a truly relaxing and rejuvenating experience, and an excellent way to recover from jet lag. Highly recommended.

a month ago