Relax Time Massage & Scrub (Esplanade Ratchadaphisek)

Overall, the experience was mixed and disappointing. While there are professional staff members, you may encounter someone less helpful if you are unlucky.

2 months ago

Made appt with them but on the day itself, tried to call them via land-line and watsapp but in vain. Made me rush to my appt then they said they can't find my booking (despite confirmation through watsapp). Waited for 20 minutes before they decided to let me have the massage. Masseur was good. If you intend to go, don't prepay or buy from online apps until the day itself. I have a feeling that management blocked my calls because if I don't turn up, the money is still paid to them. V dishonest way. Because when I called the land line. Voice message said that my number is temporarily barred. So if I can't find directions, I wiould have lost my money. Price is the same or more than walk in. I can't reply to the shop so I will reply via edit. 1. The voicemail was in both English n Thai. 2. How can the shop accommodate my request when they IGNORED my watsapp and did NOT answer my phone call?

3 months ago

The one at Central Plaza, horrible service. Told to return in 20 mins, thereafter waited for 15 mins and was escorted up to level 9, “upgraded “ the room. After changing, one of us started the massage after 10 mins. By now, its a total of 30 mins wait. Check when is massage starting, told in 1 minute. 10 mins later still no one came, no communication! Got upset, I changed back and refused to continue waiting. There was totally no apology. Worst Thai massage service ever!

3 years ago