ThaiThai Massage BTS PhromPhong (Sukhumvit 22)

4명이 했는데 나만 15분 일찍 끝남. 주인은 진상취급하며 3명이 15분 더 받는거라 우김 Please make sure to check the actual massage time. When I brought up the issue, the owner treated me like I was just being difficult. Four of us went for massages three got foot massages, and I had a full-body massage in a separate room. Strangely, my session ended 15 minutes earlier than the others. I was left waiting while everyone else was still getting theirs. It seemed like my therapist either misread the time or just ended early. When I mentioned it, the owner insisted the time written on their sheet was correct and claimed the others just happened to get longer massages. But that doesn’t make sense does that mean all three therapists gave my family 15 minutes of extra service for free? In the end, I did get a refund for the missing 15 minutes, but honestly, it wasn’t about the money it was the attitude that bothered me. As a business owner, when a customer raises a concern, you should try to understand the situation and respond with proper acknowledgment, not pushback. The massage itself was decent. I live nearby and would’ve become a regular if the owner had handled it better. Such a shame.

7 months ago