Wine Connection | At Ekkamai

I was a regular guest of this restaurant for over 3 years and often brought friends here. Unfortunately, my last visit was very disappointing. I came with my two children and was told that on Sundays kids eat for free if an adult orders a hot main dish. I clarified that I would order one main dish, drinks and dessert — and that would qualify for the offer. The manager confirmed. However, when placing the order, another waiter said I must order two main dishes — one per child — even though I was the only adult at the table. Basically, I was expected to order and eat two meals just so my kids could get the “free kids meal”. This feels unfair and discriminatory towards single parents. Promotions should be clear and reasonable, not designed to mislead guests. We left without ordering, and sadly, I don’t plan to return.

4 months ago

⭐☆☆☆☆ (1 star) I had a very disappointing experience at this restaurant. I arrived around 9 PM yesterday on a rainy evening, planning a group dinner. I was the first to arrive and was immediately pressured to order, even before the rest of my group got there. Trying to cooperate, I placed my order quickly—for myself and others. Shockingly, my first dish didn’t arrive until nearly 10 PM, and the sparkling water I ordered had an ant in it. When my group finally arrived at 10:15, they were told they could no longer order wine or drinks. Meanwhile, several items from our earlier order still hadn’t arrived. The final dishes came around 10:20 PM—more than an hour after I first ordered. Just 10 minutes later, at 10:30 PM, we were told to pay the bill and leave, along with other guests. After insisting that we at least be allowed to finish our food, they reluctantly agreed—but not without making us feel unwelcome. One staff member turned off the air conditioning and began clearing our plates while we were still eating. Another switched out our wine glasses with plastic cups, which felt incredibly disrespectful. Soon after, a staff member approached us again to ask us to stop eating and leave as they were closing. This experience was not only unprofessional but deeply embarrassing in front of my guests. I would not recommend this restaurant to anyone looking for good service or a pleasant dining experience. Disclaimer : we are a regular at Rain hill branch and their service is excellent compared to this branch.

5 months ago

Overall a decent experience here our first time visiting but will also likely be our last. It was just very… mid. Food was okay nothing that wowing or great portions were quite small as well and on the pricier side. Service was good staff were nice and resturant had a nice vibe. Music was a bit loud and toilets were outside.

6 months ago