Abloom Exclusive Serviced Apartments

I stayed at Abloom for 4 nights. This was my 2nd stay & unfortunately, I was very disappointed with both the room condition and the service. The day-shift staff were wonderful, however the night-shift receptionist (an older gentleman, likely in his 40s or 50s — I didn’t catch his name) was rude on multiple occasions. When I called to report that the room I had just moved into had a smell, his attitude was dismissive and unpleasant. The following night, when my toilet became clogged, I went down to reception to request maintenance & encountered the same receptionist again, who was once more very rude. While maintenance was provided, the receptionist’s behavior was appalling. One of the main reasons I returned to Abloom was because of my previous experience, but after this stay, I would not come back or recommend it to others. The rooms are spacious, but the photos on Booking.com are quite misleading. The room was worn down, the sofa was stained & the toilet repeatedly clogged, requiring constant maintenance. The only positives are the convenient location and the impeccable lobby. Unfortunately, the rest of the property is not worth the price. There are better-maintained accommodations nearby with far better service, such as Bangkok Patio.

2 months ago

It’s my first time traveling abroad and I’ve had to deal with a shower that keeps switching between hot and cold. I asked for it to be fixed, but even on the last day I still ended up having to shower with cold water. I won’t be coming back here again. They couldn’t even provide a basic hot shower. A very bad experience. I’m really unhappy.😵😵😵😵

4 months ago