Amdaeng by NJOY Prestige Hotel

This hotel is more style over substance. The low rating is primarily because it claims to be something it is clearly not and charges accordingly. This is not a 4 star hotel and even though most of the staff are lovely the facilities are lacking in quality and functionality. Cons: Average facilities and poor practical design- for example Light switches are incorrectly wired, shower and toilet have glass windows facing the bed with only a thin curtain to provide privacy, poor noise insulation - could hear telephone ringing down at reception constantly and shower being used from above, toilet seat would not stay up which despite being a minor issue it is not what you would expect from a 4* hotel. Mediocre restaurant with limited breakfast and unjustifiably expensive bar. The Swimming pool is not what they advertise it to be, it is most of the times kept covered and looks poorly maintained and likely unsafe, which seems to be a long term problem according to other reviews but this is not mentioned on their website or booking.com. No spare key for room and had to hand in our key to reception to have the room cleaned. Overall the facilities and service do not justify the price, which is on par with other hotels in the area who offer vastly better facilities. Pros: Nice working class area with very friendly local people where you can get a sense of the real Bangkok. This includes a number of very authentic good street food vendors. Nice views of the river, even though constant riverboat cruises passing by can be slightly annoying. Nice decor and an interesting building.

2 months ago

Located right next to the Chao Phraya River, approximately 1.5km (15 minutes) walk from Iconsiam and Iconsiam 1 ferry wharf. Small but quaint hotel. The staff are friendly but upon arrival gave very limited information about the stay, nothing about breakfast service or WI-FI. Room was decent, with all amenities. Just a little dated with patchy paintwork. The rooftop bar (Hidden Gem) was quite good, with a great view overlooking the river and Bangkok cityscape. Food at their restaurant for evening was very good and well priced. There's also a saltwater swimming pool out the front/lobby entrance (8m x 4.5m x 1.1m).

2 months ago

BE AWARE!!! I would like to point out that this review is not intended to discriminate against the staff, but rather to highlight the complete lack of supervision by management. The photos published on Agoda do not reflect reality at all. I planned this trip with my mother for the first time in Asia, and I greatly regretted my choice. The pool: Upon entering, it immediately shows signs of disrepair and dirtiness. Reception says they can remove the protective cover, but the pool is right next to the drainage pumps—unthinkable. Room: The air conditioning installation in the room has not been completed, and the ceiling is a disgraceful display of pipes and concrete. The view from the room is beyond reproach. The staff lacks basic housekeeping knowledge. Towels were not changed but simply folded without knowing which belonged to whom. The toilet doesn't flush properly after at least three flushes. The bed is not made, but only the blanket is pulled up. Restaurant: Breakfast is spartan and limited. We asked for mango on the fruit plate for a week and never received it. The lemon served with tea is the same one sliced ​​and left over from the bar the night before. We were shocked when the lady cleaning the bathrooms tried to help and served us our food with the same gloves. Dinner options are practically nonexistent; 3/4 of the menu is missing. Common areas: There's no lounge on the top floor. At reception, a sign in front of the guest sofa warns guests not to sit there because the mirrors above might fall. On my last night, the chef was away, and I had to order a Subway sandwich—a ridiculous price for the room rate. The hotel is clearly in a state of disrepair; no maintenance has been done. The staff is kind and polite, but they act a bit like they're at home; they're not use uniform, and they sleep on the reception sofas. "The fish always stinks from the head." The manager is obviously never present, and I blame him entirely for the hotel's shortcomings.

5 months ago