James Paul Bespoke Tailor

Positive reviews

• ★★★★★Julian Chenier· 3 weeks ago

  Got my first tailored suit from this spot. It was such a great experience that I went back for another one. Sam made sure everything went as smooth as possible. Paul also was a big help. I’ll be getting more suits sent to the US. Love this place

• ★★★★★Kasper Kristoffersen· 6 months ago

  Bought 4 shirts at James Paul while in Bangkok. The staff were very helpful and accommodating with my tight schedule. When two shirts were slightly too big in the collar, James went above and beyond by making two new ones and delivering them to the hotel. Highly recommend—they really want their customers to be happy with the result. The quality of the craftsmanship is great.

• ★★★★★Xavier P.· 8 months ago

  Bangkok is known for having tailors on every corner . So I did the research and Here is 1-of-3 well known actually real tailors in Bangkok. They did not disappoint . Unbelievable experience. The craftsmanship and Quality material! The small details , the quick turnaround ! James himself (the owner) is normally at the shop. And we all know nothing is better than an owner operated business! Money well spent. If you get a white button down ask to get your collar black, he can do it custom.

Negative reviews

• ★★★★★Anselm Soh· 7 months ago

  Disappointing visit. The tailoring and measurements taken felt very slipshod, and it did not seem as though the details were properly noted down. Was also constantly fed with expensive fabric despite already communicating my budget. Next was the miscommunication, even though I had informed the staff that I’d be arriving at a timing for the fitting. I was made to return in a few hours. Most disappointing of all was the fitting itself. The fit was poor, and several of the tailoring details were completely off. One of, if not the worst fitting I’ve experienced. Further, I had specifically asked for no belt loops and for side adjusters, yet it was made incorrectly. The trouser length was significantly off — at least 2 to 3 inches too long — and trousers width was far too wide throughout. This is just a pair of trousers and yet the fit felt worse than one off the rack. I genuinely did not understand how the measurements could have been so inaccurate. No apology. Just dismissed and said it can be fixed by coming back the next day. My experience with other tailors has usually been that the first fitting would be very close, with only minor or no adjustments required. In this case, the measurements were so far off that the large alterations were needed, with the belt loops and the side adjusters to be amended. The altered trousers was then sent to my hotel but the end result was poor. See photos for poor workmanship. Even the excess fabric at the pockets was not removed after they altered the waistline and sides. There was even a small hole (presumably due to cutting of fabric) and slipshod work throughout the waistline fabric. I was then asked to come down again for another alteration but at this point, it seemed that the tailor had no regard for the customer’s time and having the customer make a trip down constantly felt like it was an entitlement. It would have been my fourth trip to the store just for a pair of trousers, which I found unreasonable. Afternote: The owner, Paul G, reached out personally and took full responsibility for the incident. Service recovery was handled professionally and I appreciated how he refunded the amount in full.