
Latest Reviews
Positive Reviews
I highly recommend taking the time to have high tea here. The architecture is lovely and the staff is so friendly. We celebrated our anniversary and they brought out a special dessert and offered to take pictures of us. Had a great time. The grounds of the hotel are gorgeous and the authors who have contributed also make it special.
2 months ago
Afternoon tea is a favorite. This one was top notch. The setting is mesmerizing. The service was pleasant and efficient. The food and tea, outstanding. Three tea services are offered, a ‘western’ version which is aligned with a traditional English tea (specifics change seasonally), a Thai option and vegan. We had the western (Valentine’s theme when we were there) and Thai. Loved them both. We had the 1875 tea and a Mandarin Oriental blend. Both delightful, with slight preference for the 1875 black tea. Our plates were exchanged several times for fresh ones, which was a super nice touch. And we were given ample opportunities to request more of our favorite items. It may look a bit of a splurge - and it is - but very worth it.
2 months ago
The ladies who provided menus, food, beverage etc. were amazing. The presentation of the western and oriental afternoon tea were beautifulThe service was beyond my expectations and I will definitely come back the next time I am in Bangkok. The staff also provided my husband and I with a beautiful cake which was a great surprise
2 months ago
Negative Reviews
We celebrated a friend’s anniversary at the Authors’ Lounge in the Mandarin Oriental. The room was beautifully decorated, and there were many service staff around. However, I was quite disappointed that both the soup and main course were served only warm, not hot — which is not acceptable for a five-star hotel. The soup bowl and main plate were almost cold. Service also felt a bit inattentive; plates were cleared while some guests were still eating, and I had to repeatedly ask for wine refills even though there were plenty of staff around. It seemed like many were chatting behind the service wall instead of attending to guests. The food presentation was lovely, and I believe the kitchen did their best, but perhaps there was a delay or miscommunication with the service team. Overall, it was a memorable evening thanks to the occasion, but I truly believe the service team can perform much better to match the Mandarin Oriental standard.
6 months ago
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48 Oriental Ave, Khwaeng Bang Rak, Khet Bang Rak, Krung Thep Maha Nakhon 10500, Thailand
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