Fitness First Platinum Pearl Bangkok

Be prepared to spend more than an hour trying to sign up and then end up not signing up because their conditions are ridiculous.

a month ago

Disappointed: My daughter came to gym. I brought her here and am taking her home afterward. I asked to merely sit in their lobby to wait for my daughter as all coffee shops in the building are closed. The person in charge of staff at reception desk refused. I was told the rule is members only. No exceptions. Also disappointed that there is no one who could make a decision on an exception. (I asked nicely.) Respectfully, maybe think of making allowance for exceptions to the rule for parents waiting?

a year ago

Horrible customer care! The contract is a borderline scam. They will require you to sign a 12 contract that will automatically renew without notice. When you try to cancel, they will tell you that you need to give 30 days warning. So, you’ll very likely pay a minimum of 2 additional months. If you press them hard, they ask you to cancel your credit card (absolutely ridiculous!!!). I escalated my appeal to the management team. They refused to reimburse me and never contacted me back, even when promised. I was forced to deal with the situation through my credit card company. I would not recommend this gym. It’s more expensive than a nice gym in the USA.

a year ago