Playville

I’d like to share a concern about hygiene and health safety. During our visit, the female receptionist, a larger-built woman, appeared to be unwell. She was coughing frequently and had a runny nose but was not wearing a mask. Since Playville is a café designed for children, I believe there should be stricter health and hygiene measures in place because young children catch illnesses easily. Because my child is still very young, I felt anxious the entire time and was worried she might cough near my baby. In addition, the receptionist came across as rude and not very welcoming, which affected the overall experience. I actually like Playville and usually enjoy bringing my child here, so it would be disappointing if I felt uncomfortable returning. I hope the management can address this issue and improve health precautions to better protect the children and families who visit.

3 weeks ago

Pros: • A lot of different toys and themed play zones. For example, we had never seen a chicken coop or a campfire play area anywhere else before — and here they had both. • Sharp corners have been covered, which is great for safety. Cons: • The space is very small, and on top of that there are large bags everywhere on the floor (mine included). There is a locker system, so I don’t really understand why the staff doesn’t enforce its use. • Before coming, we planned to have lunch there as well, but the tables are placed right in the main walkway and they are very small. Instead of the shop, this area could be turned into a proper seating / dining zone. • My main concern is cleanliness. I noticed the cleaner mopping the area where children crawl, and then using the same mop in the entrance area where people take off their outdoor shoes and put on socks. Yes, it’s possible that there were different mops — but it’s also possible that there weren’t.

3 months ago